Even though the hosting service provided by the different companies is virtually identical, every provider has a customized platform with its own modifications and ways to accomplish particular tasks. In situations like this, an exhaustive knowledge base would be truly useful both for persons with no experience and for technically seasoned users who will ultimately discover how particular operations are completed, but will lose time meanwhile. The purpose of such a knowledge base is to make the hosting service fast and easy to use, sparing users both time and effort. The consequence is more content customers, as they can easily find the info they are seeking, and less work for the support staff representatives, because usually most of the enquiries and difficulties that clients have got are already outlined in the knowledge base. In case the articles are adequately written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

If you purchase a shared web hosting account through us, you will be bestowed with access to our thorough online help documentation where you will find information about pretty much everything connected to our web hosting services. The topics encompass anything from how to create an e-mail account on your feature phone, to how to do different things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend manner and offer step-by-step manuals on how to accomplish a given task in your Hepsia Control Panel. You can also find info that is not connected directly to Hepsia, for instance one that concerns software apps on your PC. The entire list of articles will be available in the Control Panel’s Help section, but those that are related to a specific section can be accessed on the spot. Since we’ve included as many topics as possible, you will be able to learn de facto everything about your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting come with elaborate online technical documentation where you will see info about all the functions that our custom-built Hepsia Control Panel offers, in addition to solutions to different questions and complications that you might stumble upon. All setup guides offer detailed specifications, which is the reason why you will not have to worry about overlooking something if you intend to export a MySQL database, for example. The troubleshooting articles cover different tenable causes of given issues and the solution for each and every one of them, so in case you are unable to send emails although you have the right SMTP settings, for instance, you can quickly see what the reason for this could be and repair the issue with two or three mouse clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find related articles in each of its sections. If you wish to check out all help articles, you can use the Help menu, which is located in the top right corner of the Control Panel.