If your website hosting provider provides live chat support, you can talk to an agent live and learn useful information or get an issue resolved in a timely manner. The main advantage of using chat as an alternative to calling to talk with a live person is that you will need only a computer with access to the web, which means that you won't pay any charges if you are in a different state or country. Furthermore, it'll be a lot easier to copy and paste details for instance domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other side over the phone. The real-time chat is also a quicker option to contact the web hosting supplier's support crew in comparison to using a ticketing system. Last, but not least, when some situation needs a little more time to be taken care of, you are able to do something else while you wait for support on the live chat, therefore you will not waste time - something that's impossible if you are on the phone.

Live Chat Support in Shared Web Hosting

We provide a live chat assistance service for all Linux shared web hosting packages that we offer and we can assist you with almost everything live. If you do not have an account with us yet, we will be able to provide you with more info about the packages so as to help you to choose the most suitable package. In case you are an active client, we can assist you with any general or billing issue plus with multiple common technical problems, for example an e-mail address installation in a desktop email client. If you cannot phone us for some reason or you're in some country where we do not have a local telephone number, our live chat will be the best choice to get in touch with us. Needless to say, some matters need longer time to analyze and test, so you'll need to open a support ticket to our technicians, however, we can save you time and assist you with lots of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is accessible to all of our prospective and present clients. If you are searching for a new hosting account, you're able to chat in real time to one of our representatives and get more info about our semi-dedicated hosting in order to pick the right plan for your web sites. In the event that you already own an account with us, we can assist you in a timely manner with billing, general and first-level techissues. Even though in some cases you'll have to open a support ticket because there are problems that can't be resolved on the live chat, we will be able to help you with various standard jobs, for instance installing an email account in an email client or forwarding one domain name to another one. In this way, you will get timely support and you will save a lot of time.