Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance staff is educated to promptly take care of all of our Linux shared web hosting packages clients’ questions and advice inquiries. Through our ticketing system, you’ll be able to post your inquiry and a support staff representative will return to you in less than max sixty minutes. Basically, practice has shown us that the general solution time is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is offered by a crew of licensed consultants that are ready to reply to your request in a timely manner. It is easy to contact the tech support staff by launching a help support ticket from your Online Control Panel or by sending us an e–mail. On business days, you may as well contact us on the telephone or take advantage of the live chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want assistance while working on your site within the Control Panel, you can always press the Help control key and track down your query in the set of posts that will pop up. We have as well turned the vast majority of content articles into video clips. The listing of training videos will load if you pick the Videos press button located in the top right angle.