Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Response Warranty

  • Each ticket you send to the tech help crew will be handled in less than 60 mins. All regular questions will be resolved asap. Nonetheless, if the help request you have submitted needs some help from a certified administrator, we’ll address the ticket to him and will inform you about the delay.

  • Top quality support service

  • Professional Client Help And Support Service

  • We will be working for you 7 days a week to provide you with advices and client support and also to assist you with any trouble that you may have as you are dealing with your virtual server. We can aid you with all pre–configured packages, such as your OS, server management panel (dependent upon the VPS type) and the Online Control Panel produced solely by our company.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Online Control Panel that comes free of charge in your virtual server, you can easily find a practical Help section, that includes everything you need to have knowledge of when maintaining your web–sites and software. We have included a range of how to articles and reviews and video courses that demonstrate the standard site administration tasks in an easy to read form.